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Splashtop Business Access is the best remote desktop app for accessing Windows and Mac computers from any Windows, Mac, iOS, Android, and Chromebook device.

Firewall rules can be created to restrict Remote Desktop access so that only a specific IP address or a range of IP addresses can access a given device. This can be achieved by simply opening “Windows Firewall with Advanced Security,” clicking on Inbound Rules and scrolling down to the RDP rule. A screen shot can be seen below. The ability to switch between different sets of network settings (locations) can be useful in circumstances such as these: You use the same type of network (such as Ethernet) at work and at home, but the settings you use at work don't allow your Mac to automatically connect to the same type of network at home.

Unlike Microsoft Remote Desktop and Apple Remote Desktop, Splashtop was built to give you remote computer access to both Windows and Mac computers. Plus, you can remote from any Windows, Mac, iOS, Android, and Chromebook device. That includes tablets and smartphones!

Splashtop’s broad device support gives you the freedom to use your own device to access your remote desktop no matter the situation. It doesn’t matter if your work computer is running a Windows or Mac operating system, nor does it matter if you only have an iPhone or iPad with you. Splashtop’s seamless cross platform support gives you reliable remote desktop connections to your computers.

Read on to learn how you can connect to your Windows and Mac remote desktops from any of your computers or devices.

How to use Splashtop remote desktop

Splashtop makes it easy for you to connect to a remote computer. All you need to do is create your Splashtop user account and install the necessary Splashtop apps on your computers and devices. After that, you’ll be able to access your remote desktop over the internet whenever you need it with just a few clicks!

To put it in other terms, you don’t need to memorize your ip address or set up a personal network. Instead, you’ll just open the Splashtop app and see the list of computers tied to your account, then click connect to remote access the one you want to connect to. That’s it!

Here’s how you can start a remote desktop connection from a variety of devices with Splashtop. And if you want to try it for yourself, start your Splashtop Business Access7-day free trial. No credit card, purchase, or commitment necessary.

Connect to a remote desktop from a Mac or Windows computer

What you need: Splashtop Business App for Windows, or Splashtop Business App for Mac OS

Make sure the desktop you’re remote connecting into has the Splashtop Streamer installed, and then download the Splashtop Business App on your Windows or Mac computer (the Splashtop Streamer and Splashtop Business Apps are free!)

When you need to access your remote desktop, open the Splashtop Business App (find it in the start menu or place it on your desktop for easy access). In the app you’ll see a list of computers you can access (these are the computers with the Streamer installed). In the example below, the remote desktop computer we need to access is called “sjc-trevorJ”. You can see that it’s in the list.

After clicking the connect icon, we are instantly connected to the remote computer! You can see in the screenshot below the window showing the desktop screen of the remote computer. If you wanted, you could make the remote window full screen so you can truly feel like you’re actually sitting in front of your computer.

Connect to a remote desktop from iPhone/iPad or Android device

What you need: Splashtop Business App for iOS, or Splashtop Business App for Android

Again, the Splashtop Business App is free to download!

Start the Splashtop Business App on your iPhone, iPad, or Android device. The menu will show you the list of computers you can access. Just like in the last example, we want to connect to “sjc-trevorJ”.

When you click the computer name and the connect button, you’ll instantly establish a remote desktop connection to that computer. Notice in the screenshot below how even when remote connecting from an iPhone, the user interface of the remote computer appears the same. The Splashtop Business mobile applications give you several tools that make it easy to control your remote desktop from a tablet or mobile device.

Connect to a remote desktop from a Chromebook device

What you need: Splashtop Business Google Chrome Extension

The Splashtop Business Google Chrome Extension is free to download!

Launch the app and sign in to your Splashtop account. Just like with the Business applications, you’ll be greeted with a list of the computers you are able to access. You can see in the screenshot below that “sjc-trevorJ” is on the list.

Simply click the connect button to start remote accessing that desktop from a Chrome web browser. Thanks to this Chrome extension, an internet connection is all you need for remote desktop access. Simple as that!

How Splashtop Gives You The Best Remote Desktop Connections

Fast remote desktop connections, reliability, security, and a full set of the top features make Splashtop the best remote desktop tool. Plus, Splashtop Business Access can save you up to 90% on cost when compared to TeamViewer, LogMeIn, and GoToMyPC.

Don’t get stuck with unsecure and unreliable remote desktop protocol (RDP) or VPN tools. Join 20 million users who already use Splashtop for their remote access needs.

To find all Splashtop applications you can download and their system requirements (such as version of Windows, Mac, iOS, or Android device), head to the Splashtop Downloads page.

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The following page(s) contain instructions on using Remote Desktop to connect to Faculty & Staff Windows computers on the UMKC campus (from off-campus). Your campus computer must be powered on to receive connections.


Don't know your computer name or don't know if your account has the correct permissions? Find out here. If you need assistance, please contact the IS Technology Support Center or your IT Liaison.

Please note: Before you attempt to connect to UMKC resources remotely, please make sure your operating system (Apple OS X) has all applicable security updates installed.
To connect to your campus Windows PC from a Mac you will need to use the Microsoft Remote Desktop application for Mac version 10.3.8 (or higher). If you are using a university-owned Mac, you may already have this app installed. Please contact the Technology Support Center or your IT Liaison if you have questions about using this software on a university-owned Mac.
SupportedDefault IconClient Name
Microsoft RDP v10
Link to Download
Microsoft RDP v8
Apple RDC

Mac OS X Remote Desktop Connection Instructions

  1. Open the Microsoft Remote Desktop application
  2. Click the '+' icon
  3. Select PC
  4. For PC Name, enter the name of the remote computer to connect to. Or check How to find my computer name
  5. For User Account, click the dropdown to change the setting
  6. Click Add User Account
  7. For User Name, type UMKCusername@umsystem.edu in DomainUsername
  8. For Password, type your UMKC Username Password. Note: you will need to update your Remote Desktop settings every time you change your UMKC Username password.
  9. Click Save
  10. For Friendly Name, enter the PC name
  11. Click on no gateway to change the setting
  12. Select Add Gateway from the dropdown
  13. For Server Name, enter tsg.umkc.edu
  14. For User Account, click Use PC User account
  15. Select your UMKC username from the list
  16. Click Add
  17. Click Add again
  18. To initiate the connection, double click on your PC Name tile
  19. Click Show Certificate
  20. Click Always Trust to prevent seeing this warning again for the PC specified
  21. Click Continue
If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.

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You are now connected!